A Clear Process for Better Operations.
Our structured approach keeps the work focused from start to finish. We define the problem first. Then we build the right solution. Each step keeps your goals clear and your operation moving forward.
Focused on Your Goals
Hands-On Support
Proven Methods
Measurable Results
Supporting Mission-Critical Operations
From Challenge to Sustainable Improvement
Every operation has different needs. Our process starts with understanding the current situation. We then identify the right opportunities for improvement. The goal is a stronger process that works for your team.
Discover & Define
Understand | Align | Focus
We begin by learning how your operation works today. We identify your goals and define the areas that need attention.
- Business discovery sessions
- Current state assessment
- Goals & success measures
- Project scope
Analyze & Diagnose
Examine | Identify | Clarify
We examine your workflows and systems. We look for bottlenecks and process gaps. This helps us understand what is causing the challenge.
- Workflow analysis
- Root cause review
- System assessment
- Improvement opportunities
Design & Implement
Plan | Build | Apply
We develop a practical solution based on what we learn. The solution can include process changes and system improvements.
- Future state design
- Workflow development
- System implementation
- Process documentation
Measure & Refine
Review | Measure | Adjust
We review the changes after implementation. We look at the agreed measures and gather feedback. Adjustments are made when needed.
- Performance review
- KPI measurement
- Team feedback
- Process adjustments
Standardize & Transfer
Document | Train | Sustain
We document the improved process and clarify ownership. Your team receives the knowledge needed to continue the work.
- Process documentation
- Team training
- Knowledge transfer
- Improvement recommendation
The az86 advantage
Practical Solutions for Better Business
It’s not just about completing a project, it’s about building a stronger, more efficient future for your business.
REAL WORLD IMCLIENTS, PARTNERS & PROFESSIONAL PEERSPACT
What It’s Like to Work With Jason
Real perspectives from people who have experienced the way Jason approaches complex operations, process improvement, systems, and execution.
Michael Reynolds
Operations Director | Healthcare
“Jason brings clarity to complicated operational problems. He sees the issue, understands the root cause, and knows how to turn the solution into action.”
4.4
Priya Nair
Senior Program Manager | Technology
“Jason has a very practical approach to process improvement. He takes time to understand how the team actually works, identifies the friction points, and develops solutions that fit the operation rather than forcing the operation into a template.”
4.4
Kevin Harrison
Project Management Lead | Life Sciences
“Jason was incredibly easy to work with. He listened carefully, understood what we were trying to accomplish, and brought a level of organization to the project that made everything feel more manageable. He has a great balance of technical knowledge and practical business thinking.”
4.4
Daniel Brooks
Business Operations Manager
“What impressed me most was Jason’s ability to connect strategy with the details that make execution possible.”
4.4
Melissa Carter
Director of Operations
“Working with Jason gave our project a much clearer sense of direction. He brought structure to areas that had become difficult to manage, asked questions that uncovered issues we had overlooked, and helped translate those findings into practical next steps. His understanding of both process and execution made a real difference throughout the engagement.”
4.4
Andrew Mitchell
Founder & Managing Partner | Consulting
“Jason doesn’t just identify problems—he helps build a better way forward.”
4.4
Rachel Thompson
VP, Business Transformation | Enterprise Services
“Jason combines operational experience, process-improvement discipline, and technology knowledge. He brings structure to complex environments while staying focused on practical solutions the team can implement and sustain.”
4.4
QUICK ANSWERS
Frequently Asked Questions
Find answers to common questions about my services, partners, and how to get started.
What does an operations consultant do?
An operations consultant finds why a business's processes, systems or projects are not performing and builds practical fixes. That usually means mapping how work really flows, removing friction, setting up tools and documentation, and measuring the results. I do all of this hands-on, from the first conversation through rollout.
How is working with you different from a traditional consulting firm?
You work directly with me, not a junior team. As an independent consultant, I stay close to the problem, the decisions and the execution, with no layers between you and the person doing the work. When a project needs extra depth, I bring in trusted specialist partners.
Do you only advise, or do you help implement?
Implementation is an important part of the work. Depending on the engagement, that can include workflow configuration, Smartsheet development, process redesign, documentation, project oversight, training, and transition.
What if I know something is wrong but cannot find the cause?
That is often where we start. I review how work and information actually move through your operation, find the friction points, and separate root causes from symptoms. Then we decide where a fix will make the biggest practical difference.
Do you only advise, or do you help implement?
I do both. Implementation is a core part of the work, including workflow setup, Smartsheet development, process redesign, documentation, project oversight, training and handoff, so improvements get used instead of sitting in a report.
Do you only work with Smartsheet?
No. Smartsheet is a core specialty, but the goal is always the business outcome. I look at the tools you already use and recommend what fits, instead of treating one platform as the answer to every problem.
How do you measure whether an improvement worked?
We agree on the measures before work begins. Depending on the problem, that might be cycle time, error rates, throughput, workload, visibility, consistency or adoption. We then track results against those measures and adjust where needed.
Can you work with a small or growing business?
Yes. An independent consultant is a good fit for small and growing businesses that want senior operational experience without paying for a large consulting team. We scope the work to the problem, not the other way around.
How much does operations consulting cost?
Cost depends on the size of the problem and whether you want advice, hands-on implementation or both. [CONFIRM: pricing model, for example project fees starting at $___, hourly, or monthly retainer.] A first conversation gives you a clear scope and estimate before you commit.
Which Lean Six Sigma belt is right for me?
Yellow Belt suits people new to Lean Six Sigma who support improvement projects. Green Belt suits those who will lead projects and use data analysis. Black Belt suits experienced leaders tackling complex, cross-team problems. [CONFIRM: belts offered through Lean6Sigma Academy.] Tell me your role and goals and I will point you to the right level.
Who is the financial planning and life insurance service for?
It is for individuals and families who want a clear plan to protect loved ones, manage risk and prepare for retirement. We start with your goals and situation, then discuss options that fit. [CONFIRM: licensing and disclosure language approved by Primerica.]
How do I know which service is right for me?
Start with the problem you are facing. On a first call we will talk it through and decide whether operations consulting, systems work, training or financial planning is the right path. You do not need to work that out in advance.